Contact Details:

Kingdom of Green Limited
Companies house registration number : 10980859
Company Address
Kingdom of Green Limited, 66 West Gate, Mansfield, Nottinghamshire, NG181RR
Phone Number:
+447543184148
Available Hours:
10am – 5pm
Email Address:
info@kingdomofgreen.co.uk

Payment
Kingdom of Green Limited receives payment with Dankort / VISA-Dankort, VISA, VISA Electron, Mastercard and JCB. Payment will only be charged to your account when the item is shipped.

All amounts are in DKK. Danish kroner and is incl. VAT.

Kingdom of Green Limited uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that you cannot read your information.

Delivery
Kingdom of Green Limited delivers on all business days, with orders placed before 14.00.

Delivery Policy
UK orders are sent via first class recorded delivery. Expected delivery time is 1-2 days.
Items are shipped on the following days:
Monday – Saturday
Kingdom of Green Limited does not take responsibility for delivery times. We post all items promptly but local couriers determine delivery time.

Warranty rights
A 2-year warranty is granted in accordance with the Purchasing Act. Our right of complaint applies to defects in material and / or fabrication.

The complaint does not apply to errors or damage caused by incorrect operation of the product / service.

Kingdom of Green Limited will cover return costs to a reasonable extent.

Upon return
Corte’s inquiry and complaints are sent to:

Kingdom of Green Limited 
17 Butt Lane
Mansfield Woodhouse
Nottinghamshire
NG199JS

No parcels sent on demand are received.

Refund
If a refund has been agreed, please send us your bank details so that we can transfer the agreed amount.

Right of cancellation
14 days full right of return is given on goods purchased in our Webshop.
The period is counted from the day you receive the order.

You will have to pay return costs yourself.

Cancellation must be reported to us within 14 days of purchase and from the cancellation you must return within 14 days after the shipment.

The notification must be given per. email at info@kingdomofgreen.co.uk . In the notice you must clearly indicate to us that you wish to exercise your right of withdrawal. You can also choose to use our standard cancellation form and send by return. You can find it here info@kingdomofgreen.co.uk

Return
of the item when you return it You are only liable for any deterioration in the value of the item due to handling other than what is necessary to determine the nature, properties and manner of operation of the item. In other words – you can try the item in the same way as if you tried it in a physical store.

If the item is tried in addition to what is described above, we consider it used, which means that when you cancel the purchase, you will only receive part or none of the purchase amount, depending on the trade value of the item.

In order to receive the full purchase price, you must do the same as you can in a physical store. You may try the item, but do not use it for real use.

Complaints – overview and links:
If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:

Competition and Consumer Agency’s Center for Complaints,
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission’s online complaint platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/
If you have a complaint here, please provide our Email address: info@domain.dk